We stand behind the quality of craftsmanship of our partner artisans. All our sterling silver jewellery pieces are backed by a one-year warranty from the date of purchase against manufacturing defects and issues with clasps, locks, or stone settings under normal use. This warranty does not cover damage resulting from accidental loss, misuse, negligence, or natural wear and tear, including tarnishing. To initiate a warranty claim, please contact us at info@keyyah.com with your order details.

100% skin-safe guarantee: If you suffer irritation from our nickel-free sterling silver jewellery, then we offer free returns and full refund within 30 days.